Privacy Policy

 

Good Tree International School, Inc. (“GTIS”, “we”, “us”, or “our”) provides the GTIS Portal mobile app for enrolled students, parents and guardians, teachers, staff, and authorized school personnel. This Privacy Policy explains how we collect, use, store, and protect personal information when you use the app and related GTIS school systems.

GTIS Portal is not a public social app. It is a school operations app for authorized GTIS users.

Contact Information

Good Tree International School, Inc.

1 Bagtas, Tanza, Cavite, Philippines 4108

Email: [email protected]

Phone: 0917-907-4000 or 046-507-6214

For mobile app support, users may also contact [email protected] from inside the app.

Information We Collect

The app may process the following information, depending on your role and permissions:

  • Account information, such as name, username, email address, school role, portal account ID, profile photo or avatar, and login status.
  • Student and school records, such as enrollment details, grade level, section, class information, attendance records, notices, notification inbox entries, fee summaries, wallet or canteen activity, and school workflow records.
  • Parent or guardian information, such as linked student accounts and contact details needed for school communication.
  • Staff workflow information, such as assigned role, class or department access, QR scanner results, gate pass checks, attendance-related actions, notices, and approved administrative actions.
  • Device and app information, such as app version, build number, operating system, device model, notification permission status, push notification token, and security or troubleshooting logs.
  • Support request information, such as the message you send to GTIS support, account context, app version, device model, and related details needed to help resolve the issue.

The app may ask for permission to use:

  • Camera access for approved QR and barcode scanning workflows.
  • Notifications for school notices, attendance updates, fee or wallet updates, gate pass updates, and other school alerts.
  • Biometrics, when supported by the device, to unlock a saved session on that device.
  • Photo library access when a user chooses to attach or select a screenshot for an approved school workflow.

How We Use Information

We use personal information to:

  • Sign users in and keep accounts secure.
  • Show the correct student, parent, guardian, teacher, staff, or admin view.
  • Provide school workflows such as attendance, notices, fees, wallet or canteen records, QR scanning, gate pass checks, class information, and support.
  • Send school notifications and maintain the in-app notification inbox.
  • Help GTIS staff answer support requests.
  • Protect student records through role-based access, device checks, and security logs.
  • Maintain, debug, and improve the app and school systems.
  • Meet school, operational, legal, and regulatory obligations.

We do not sell personal information. We do not use the GTIS Portal mobile app for third-party advertising.

Sharing of Information

GTIS may share information only as needed for school operations and app delivery:

  • With authorized GTIS personnel who need the information for their approved school role.
  • With the parent, guardian, student, teacher, or staff account that is allowed to view the relevant record.
  • With service providers that help operate the app, school portal, hosting, notifications, email, support, analytics, security, or app distribution.
  • With government authorities, regulators, or other parties when required by law or when needed to protect the rights, safety, or security of GTIS, students, families, staff, or the school community.

Service providers may process information only for the services they provide to GTIS.

Student and Child Privacy

GTIS Portal handles student information because it supports school operations. Access to student records depends on the user’s approved role. Parents and guardians can view records for their linked students. Students can view their own available records. Teachers and staff can view only the records allowed by their assigned school duties.

GTIS does not make student records public through the app.

Data Security

GTIS uses administrative, technical, and organizational safeguards to protect personal information. These safeguards include role-based permissions, secure login, HTTPS connections, secure token storage on supported devices, and limited access to school records.

No system can guarantee perfect security. Users should protect their account credentials, lock their devices, and report suspected unauthorized access to GTIS.

Data Retention

GTIS keeps personal information only for as long as needed for school operations, recordkeeping, support, security, legal, and regulatory purposes. Retention periods may vary depending on the type of record and applicable school or legal requirements.

When information is no longer needed, GTIS will delete, archive, anonymize, or restrict access to it according to school policy and applicable law.

User Choices and Rights

Users may:

  • Update account or contact information through the school office or approved GTIS channels.
  • Turn off app notifications in device settings, although this may limit school alerts.
  • Disable biometric unlock in the app or device settings, where available.
  • Request access, correction, deletion, blocking, or other action on personal information, subject to identity verification and school recordkeeping requirements.
  • Contact GTIS about privacy questions or concerns.

Some records cannot be deleted on request if GTIS needs to keep them for school operations, safety, legal compliance, official records, or legitimate administrative purposes.

Account Deletion and Access Requests

GTIS Portal accounts are tied to school enrollment, parent or guardian access, staff employment, or authorized school operations. To request account access changes, deactivation, correction, or deletion, contact GTIS:

Email: [email protected]

Phone: 0917-907-4000 or 046-507-6214

GTIS may need to verify your identity and your relationship to the student or school account before acting on a request.

Changes to This Policy

GTIS may update this Privacy Policy when the app, school systems, legal requirements, or school operations change. The updated policy will show a new “Last updated” date.